FAQ

What is HomeIQ?

HomeIQ is a products store offers a wide range of essentials, from cleaning supplies and kitchen gadgets to home organization tools and personal care items. Whether you’re setting up a new home or restocking, it’s your one-stop destination for practical products that keep your home clean, organized, and comfortable.We ensure a problem solving and helpful store.

2. How do I place an order?

Placing an order is easy! Simply follow these steps:

  • Browse our products/services on our website.
  • Add your desired items to the cart.
  • Proceed to checkout and fill in your shipping/payment information.
  • Once your payment is processed, you’ll receive a confirmation email, and we’ll ship your order to you!

3. What payment methods do you accept?

We accept the following payment method:

  • PayPal

4. How can I track my order?

After your order is shipped, you’ll receive a tracking number via email. You can use this number to track your order on [shipping carrier website].

5. Do you ship internationally?

Yes! We offer international shipping to many countries. Shipping costs and delivery times may vary depending on the destination. Please check our shipping policy for more details.

6. What is your return policy?

We want you to love your purchase. If you’re not satisfied, we accept returns within 3 to 4 days of delivery. The item must be in its original condition and packaging. 

7. Can I cancel or modify my order after it's been placed?

We process orders quickly, so if you need to make any changes, please contact us as soon as possible. If your order hasn’t been shipped, we may be able to make the changes for you.

8. How can I contact customer support?

Our customer support team is here to assist you. You can contact us by:

9. Do you offer gift cards?

Yes! We offer digital gift cards in various denominations. You can purchase them directly on our website.

10. Do you have any discounts or promotions?

We regularly offer promotions and discounts to our valued customers.

11. Are my personal details secure?

Yes! We take your privacy seriously. All your personal information, including payment details, is encrypted and protected using industry-standard security measures. For more information, please review our privacy policy.